Shopping With Us

When you shop online with CODESHELLS LIMITED, we need to gather some of your personal details to ensure we can process and deliver your order smoothly. This includes things like your name, email address, delivery address, and billing address. While checking out, you have the option to sign up for John’s Tea Offers, our friendly bi-weekly update from Johns Ceylon Tea.

If there's ever an issue or question about your order, one of our team members might need to reach out using the information you've provided.

For payments, we partner with trusted third-party payment processors such as PayPal or Stripe (if you subscribe). They handle your payment details securely, and we don't keep or have access to that information.

Marketing

We send out regular emails from John’s Ceylon Tea, known as the Johns Tea Offers. You'll only receive these if you've chosen to receive marketing messages during checkout or through our website sign-up forms. Of course, you can unsubscribe from these emails anytime by clicking the link at the bottom of the email or by getting in touch with us.

Cookies & Personalization

Our website uses cookies to gather helpful statistics about our visitors, like how many people visit our site or which pages are popular. This helps us ensure we're providing the right content and products for our customers.

Additionally, we use cookies to enhance and personalize your experience. They remember things like your preferences, product history, and page views, making your browsing quicker and more tailored. This way, we can show you content we believe is relevant to you.

Looking After Your Information

We take appropriate security measures to safeguard the information we hold about you. We won't keep your information on our systems any longer than necessary to fulfill its purpose. If you notice any inaccuracies or outdated information in the details we have about you, please let us know, and we'll update it accordingly. If you have any privacy-related questions, feel free to reach out to us via info@codeshells.com.

Third Parties

Rest assured, we never share your information with third parties for their own marketing purposes, nor do we include any third-party marketing information in your orders and deliveries.

Changes

Occasionally, we might need to update our privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.